Setup Help

Billing, Credits & Funding

Choose this when you need to understand how Sukma billing works or how to manage your credits.

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Billing, Credits & Funding

Best For

Understand which credits each product uses and manage your workspace balance from one place.

Need More Help?

Use account support when the question depends on your specific workspace, partner setup, funding path, or blocked route.

What this covers

This page explains how Sukma credits work. Different products use different types of credits because they do different things — some are billed by session time, others by content generation or assessment attempts. Your workspace billing section tracks all of this in one place.

Who should use this

Use it for workspace owners and admins managing team billing, finance teams reviewing usage for forecasting, and white-label partners managing credits across customer organizations.

How to get started

Your workspace billing dashboard is at Settings → Billing. From there you can see current balances by product, recent usage, and add credits directly. Partner-managed organizations request credits through their partner, not directly on sukma.org. Current credit types: Course build credits, Mock interview prep credits, Learning session minutes, Mock interview session minutes, Skill test question credits.

Setup and billing

To add credits: go to Settings → Billing → Add Credits and choose the product type. For enterprise accounts, credits are often allocated in bulk via your account manager. Live Interview and AI Coaches use session minutes. Skill Test uses assessment credits. Course Builder uses build credits.

Permissions and trust

Credit usage is logged per workspace member and per product. Admins can export usage reports from the billing section. Filter by date range and product type for cost allocation or chargeback purposes.

Next steps

Organization Leaders

White-Label Partners

Request Demo

Contact Support

Frequently asked questions

How does billing work in Sukma? What are credits?

Sukma uses a credit-based system. Different products use different credit types because they do different things.

Read guide

My organization is managed by a partner. How does billing work for us?

Partner-managed organizations have a different billing path than standard platform-managed workspaces.

Read guide

Should I request a demo or just try Sukma on my own?

You can try most Sukma products without a demo — just go to the product entry point and start.

Read guide

Support

Still need help?

Our team can help when the answer depends on your specific workspace, setup, or billing situation.