Help by Role
Help by Role
Choose your role below to find answers relevant to you — not a generic overview written for everyone.
This Section Helps You
Find answers relevant to your specific role, not the whole platform.
See the most common questions for that role.
Know where to go next if the issue is a product, access, or billing question.
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Independent Learners
Choose this if you are exploring Sukma on your own, without a team or organization workspace.
Best for
Try any product without needing a workspace account, billing setup, or team invite.
Organization Leaders
Choose this if you are responsible for rolling out Sukma across a team, department, or organization.
Best for
Configure your workspace, enable products, manage billing, and set access policies for your team.
Managers & Facilitators
Choose this if you run sessions, workshops, or programs but do not control the workspace overall.
Best for
Launch sessions, review results, and coordinate delivery within your scope — without touching admin or billing.
Members & Audience
Choose this if you have been invited to join a session, take a course, or complete an assessment.
Best for
Understand your invitation, how to join correctly, and what to do when something does not open.
White-Label Partners
Choose this if you deploy Sukma under your own brand for your customers or downstream organizations.
Best for
Understand branded entry, how to manage downstream organizations, and how billing routes through your partnership.
Security & Procurement
Choose this if your role is to review Sukma for security, compliance, privacy, or procurement.
Best for
Access governance documentation, compliance evidence, and the right contact for enterprise review.
Common questions
I'm setting up Sukma for my team. What do I control as an organization admin?
As a workspace owner or admin, you control the full deployment:
Read guide
I was invited to a Sukma session or course. What should I expect?
If you've been invited by your organization, team lead, or a partner, here's what to expect:
Read guide
How does Sukma work for white-label partners running their own branded platform?
If you're a white-label partner, Sukma powers your platform behind the scenes while your brand stays front and center.
Read guide
Where should our security or procurement team start their review of Sukma?
Start at the Trust Center (/trust-center). It gives your security, legal, and procurement teams the governance context they need without requiring a full product walkthrough first.
Read guide