Audience Help

Members & Audience

Choose this if you have been invited to join a session, take a course, or complete an assessment.

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Members & Audience

Best For

Understand your invitation, how to join correctly, and what to do when something does not open.

Need More Help?

Use account support when the question depends on your specific workspace, partner setup, funding path, or blocked route.

What this covers

This page is for participants and learners who have been assigned or invited to use Sukma by their organization, manager, or a partner. It covers what to expect and how to get unstuck quickly.

Who should use this

Use it if you received an invitation email, a shared link, or an assignment to complete something in Sukma. This is not the right page if you're setting up a workspace or creating content.

How to get started

You access Sukma through the specific link or invitation you were given. If you get an error, sign in with the same email address the invite was sent to. Some organizations require you to accept an invitation before anything else — check your email for that step. If you're on a partner-branded deployment, use that platform's login, not sukma.org directly.

Setup and billing

You don't manage billing or workspace settings. If you run out of access to sessions or content, contact your manager or admin to request more. You don't need to purchase anything directly.

Permissions and trust

You can see your own results from completed sessions or assessments. Whether managers or admins can also see your results depends on workspace settings. If you're unsure what data is being collected, ask your workspace admin or review your organization's privacy policy.

Next steps

Accounts & Access

Contact account support

Skill Test

Contact Support

Request Demo

Frequently asked questions

I was invited to a Sukma session or course. What should I expect?

If you've been invited by your organization, team lead, or a partner, here's what to expect:

Read guide

How do I sign in or accept an invitation to Sukma?

How you sign in depends on how you were set up.

Read guide

I'm getting an access denied error. What should I check?

Access issues usually come from one of these causes:

Read guide

A product shows in the menu but I get an access error. What should I do?

There are a few common causes:

Read guide

Support

Still need help?

Our team can help when the answer depends on your specific workspace, setup, or billing situation.